Answering Service
Xpertec BPO provides professional Telephone answering services, Inbound support services, Agent assisted IVR support services to any business across the World. We combine the advanced technology with the Industry standard customer service and strive to provide the highest level of customer satisfaction. We customise our CRM to match the clients' requirements thus enabling a systematic approach to our inbound services.
It means a lot in the business to miss out calls. The missed call can be from a prospective customer who wants to enquire about our services, an existing customer who wants to review about our services, a vendor who has a better solution for our business, a friendly customer who wants to appreciate our service, a client who wants to share his views, a prospective employee who wants to enquire about jobs etc. We may lose the opportunity to talk to these customers and it's a lost opportunity for ever. So why to lose customers and thereby business? Opt in for our tele phone call answering service and don’t miss out any calls 24x7.
Why to Outsource Telephone Answering Services to us?
At Xpertec BPO we offer call answering services to any Business vertical and we have the following advantages:
- Services through well trained professionals
- Up time of 99.5% to provide uninterrupted support
- Average call handling of 1.43 rings
- Scored an average of 4.5 / 5 in CSI.
- Tailor made CRM solutions
- CTQ parameters are strictly followed
Answering Enquiries Service
This service is for potential customers who calls us to enquire about products and services of the client. A professional and speedy enquiry handling services will create a positive impression about the brand or company which facilitate easy sales process. We will deploy well trained executives to answer any queries from the customers. We can handle enquiries through phone, email and online chat.
Don't miss out any calls hereafter. Contact us for a complete and cost effective Inbound Call Answering Support services.