Order Taking
In any organization across industries, taking orders is an important task at some level of the business process. Order taking is a process of recording orders accurately, securing the recorded data and delivering the same. Xpertec BPO being an outsourcing company provides outstanding Inbound order taking services through our inbound call centre to Global businesses.
The buyers prefer to place orders by talking to a live person on phone rather to talk to an automated call. Outsource your order taking services to our call centre and we support your business to run smoothly with our service. If you are selling a single product or catalogue of products, then you need dedicated Inbound order takers to serve the queries. Reduce infrastructure costs by outsourcing order taking services to us.
We have trained and experienced order takers who can handle your order taking service through inbound calls in a professional manner and you can obviously see how our order taking service improve the way your business taking orders and serves them.
Our Order taking services include the following tasks:
- Live persons will take orders, not an automatic call
- Taking orders through inbound calls
- Recording the orders accurately
- Securing the recorded data
- Delivering the order
- Customer service, if required
Our order taking call centre serves various industries. Some of them are:
- Online Food Ordering Websites
- Restaurants
- Consumables
- Online Shopping Websites
- Office Stationery
- Movie / Event Tickets